Client Liaison
Position: Client Liaison
Reports to: Senior Specialist
Location: Kurfürstendamm 28, Berlin 10719 (on-site)
Contract: Full-time (40hrs per week), Permanent
Salary: €30,000 – €35,000 per annum commensurate with experience
Hours: 10am-6pm Monday-Friday (TOIL compensation for occasional evening/weekend hours)
Overview
Tarisio is the leading international venue for fine stringed instruments and bows with offices in London, Berlin and New York. We are a close-knit group of creative people and look forward to having a like-minded individual join us. This position is an ideal opportunity for a driven and highly-organised individual wishing to develop a broad skillset within a unique and exciting industry which encompasses classical music, fine art & antiquities, and auctions.
Job Role
As the first point of contact for both buyers and sellers, the Client Liaison will play a key role in cultivating strong, lasting relationships with our clients. This position involves both front-of-house responsibilities and administrative support, with a particular focus on coordinating client services, client data collection for KYC / AML processes, and supporting auction and private sale operations.
Key Responsibilities
Client Handling
- Serve as the face of Tarisio for our international clientele, delivering exceptional service and support
- Manage inbound communications (email and phone) and field all general enquiries
- Act as a brand ambassador, consistently upholding a professional and hospitable presence
- Assist with client prospecting and consignment-gathering campaigns
- Travel occasionally within Europe (primarily to and from London) to retrieve consignments or deliver sales
Auctions and Private Sales
- Coordinate workflows to meet deadlines across Tarisio’s five annual auction cycles
- Prepare and send consignment and sales contracts
- Provide administrative support to specialists, operations and sales staff as required
Administrative duties / Front of House
- Greet and manage visitors and in-office client appointments
- Maintain office-wide scheduling and coordinate internal calendars
- Keep accurate records and uphold Tarisio’s filing and data systems
- Ensure familiarity with Tarisio’s registration and bidding processes to assist clients confidently and efficiently
- Contribute to the daily operations of the Berlin office through general administrative tasks
Personal Specifications
- 1–2 years of experience in client service, sales, or administrative support
- Fluent in both English and German
- Strong written and verbal communication skills
- High attention to detail, excellent time management, and strong organisational abilities
- A proactive and adaptable mindset with sound judgement and a calm, problem-solving approach
- Comfortable working both independently and collaboratively in a fast-paced environment
- Experience working in a related industry (classical music, fine art, luxury goods, auction house, etc.)
- Familiarity with stringed instruments
- Additional language skills
- A strong passion for music and the arts, with fluency in classical music (particularly the string world) is essential
- Preference will be given to candidates who are experienced string players
We are hard workers at Tarisio, and equally believe in the correct compensation for our employees’ efforts. Benefits include:
- Annual discretionary performance bonus
- Generous leave policies: 28 vacation days, half-day “Summer Fridays” and a paid Christmas office closure
- Office perks: Free snacks, coffee, and (of course — this is Berlin!) beer
- A beautiful Altbau office space with a balcony in central Berlin
Write to us at careers@tarisio.com with your CV and a short message about why you are suited to the role. Interviews will be held toward the end of June, into mid-July.
We look forward to hearing from you!