Shipping insurance for your purchases is provided upon request. We safely ship over 2,000 instruments and bows a year, yet rare accidents happen and we are committed to helping you protect your purchases whenever possible. Upon successful bidding, you will have the option to purchase shipping insurance with your invoice.
Your lots can be insured at a cost of 0.5% of value (hammer price plus buyer’s premium) when shipped within the United States or United Kingdom. International shipments, including those between the US and UK, are charged at a rate of 1.5% of value.
The maximum insurable value is $200,000 and insurance is not available for more than the value of your lots. Shipping costs and other fees appearing on your invoice cannot be insured.
Coverage is appropriately robust and applies to loss or damage directly resulting from mis-delivery, non-delivery, mysterious and accidental disappearance during shipment, and other perils including breakage.
The following exclusions apply to coverage: war and other military action, nuclear hazards, governmental seizure or confiscation, governmental destruction or other acts of any governmental or administrative authorities, illegal transportation and contraband. In addition, no coverage is provided for delay, loss of use, loss of market value or any other consequential or indirect loss. No shipping insurance coverage is provided for pre-existing conditions, disclosed or otherwise on condition reports.
Tarisio expressly disclaims any responsibility for any of the above listed events, our responsibility to you being limited to the purchasing of the above insurance on your behalf if you instructed us to do so and paid the applicable cost.
Claims must be reported within 10 days of the event giving rise to the claim. In the event of damage, you will be asked to submit detailed pictures of the damage and packaging, including the original box and any visible mishandling, damage or abuse thereof. Tarisio is pleased to assist you in processing your claim as efficiently as possible. The policy is designed to protect you in many scenarios, but please note the insurance company will independently determine claims according to the policy and the specifics of each claim.
The above is a summary of the policy governing shipping insurance for purchased lots. For a more complete version, please email firstname.lastname@example.org.